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Shipping + Policies

All orders will be shipped through the United States Postal Service. International deliveries will be made by the receiving countries postal service.

SHIPPING FEES:

  • All U.S. orders - $6.99
  • All orders outside of the U.S. - $19.99

SHIPPING TIMES:

  • Orders will typically be shipped within 1 to 2 days excluding weekends and U.S. holidays. 
  • U.S. orders will arrive typically between 3 to 5 days after the USPS receives the items.
  • Any orders outside of the U.S., please allow between 1 and 3 weeks after shipping date to arrive. Delivery is made by the receiving country's postal service within 1 to 3 weeks, depending on the destination.

TRACKING:

  • All deliveries are trackable through the USPS.
  • You will be E-mailed a tracking number and can track it at www.usps.com

PACKAGING:

  • All prints are safely packaged to ensure that the prints will be undamaged.
  • All prints are packaged in plastic sleeves, and shipped in high quality, rigid flat fiberboard (not rolled up).
  • If any print arrives damaged, please refer to "Damaged or lost item" section.

DAMAGED OR LOST ITEMS:

  • In the rare occasion that a print arrives damaged, please contact me as soon as possible for further instructions. I will do my best to replace the item or issue you a full refund of the purchase price. You may be required to send some pictures of the packaging and the damaged item, so please save them.
  • All orders are equipped with a tracking number. You can track your order through USPS. In the case of a lost parcel, please contact me within 4 weeks from the day it was dispatched, and I will request the courier to open an investigation.

PAYEMENTS:

In order to secure your order, payment will be collected the moment that you place your order.

You may choose from the following payment options for secure checkout:

  • PayPal
  • Credit Card (Visa, Mastercard, American Express, etc.).
Wherever applicable, VAT (Value Added Tax) is included to the product price.

RETURNS:

ALL UNUSED ITEMS MAY BE RETURNED WITHIN 14 DAYS OF DELIVERY.

  • Once your order has arrived, you are free to examine the items allowing you to confirm that they are what you ordered and wanted.
  • If you are not satisfied with your order, I’ll be happy to accept a return with a full refund of the purchase price.
  • To return an item, please let me know about your decision by contacting me within 14 calendar days from the moment that you receive the goods. I will then provide you with more information about how you can return the items.
  • Please make sure to save the original packaging in the case that you would like to send the goods back.
  • Kindly note that all returning costs (shipping fees) are the buyer's responsibility. I will, however, reimburse the original delivery cost, excluding any customs fees. 

CANCELLING AN ORDER:

  • If you would like to cancel your order before it has been shipped, please contact me as soon as possible. I am unable to guarantee that a free cancellation is possible, but I will do my best.

RECIEVING A REFUND:

  • Once the goods have been returned and inspected, I will issue a refund to the same payment account that was used at checkout.
  • If a returned item has been used or damaged by the customer, this will be reflected in the refundable amount. 

NOTE ABOUT HANDMADE:

All my original art prints are handmade and no two prints are alike. Each print displays a unique set of characteristics, with colors and details vary from print to print. In my opinion that is what makes handmade prints, so unique and special.

I always do my best to make sure that each piece is carefully monitored for imperfections with only the best prints being accepted into my store. The details of each design are described and photographed as accurately as possible, but even so, some of the colors may look different on your monitor than in real life.

HOW TO CARE:

Although some prints look great even without a frame, if you wish to make sure that your print stays in the best condition for as long as possible, framing is recommended.

Avoid high humidity and contact with acidic materials, and make sure that the print doesn’t come into direct contact with the glass - this may cause condensation to build up at the point of contact, leading to yellowing.

The print should be kept at room temperature, and out of direct sunlight.

To store your print for an extended period of time, for example, in a drawer, wrapping the print in acid-free paper will prevent yellowing.

THANK YOU FOR SUPPORTING!